Welcome to HFC Bank

On 28 February 2013, HFC Bank Limited reached an agreement to sell part of the secured loan portfolio to a third party, Sancopia Portfolios No 1 SARL. All remaining accounts have been transferred from HFC Bank Limited to HSBC Bank plc, both are members of the same group of companies. All customers will have received a letter explaining what this means for them and how their account is affected. There is also a list of frequently asked questions on the Customer Services page of this website.

If you have a general enquiry about your account, why not visit the Customer Service section, which may be able to answer your question. If not, call the Customer Service team on 0370 010 0453.

If you are experiencing financial difficulties, or feel you may in future, it's important to let HSBC know. You'll find plenty of useful advice, together with a link to the StepChange Debt Charity in the 'Financial Difficulties' section, or you can call HSBC on 0370 010 1138.

HSBC Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Its firm reference number is 114216. HSBC Bank plc is a company incorporated under the laws of England and Wales with company registration number 14259 and its registered office at 8 Canada Square, London E14 5HQ. HSBC Bank plc's registered VAT Number is GB 365684514.

HFC Bank

© HSBC Bank plc 2013